Owings Mills, MD 21117
Open Daily:
Mon-Fri: 9:00am-6:00pm
Saturday: 10:00am-5:00pm
Sunday: Closed
*Appointments strongly preferred.
Resident Services
Services
Maintenance Service
Electronic Funds Transfer
Clubhouse Rental Request
Resident Transfers
Timely, competent and courteous maintenance service is one of the greatest advantages to living in one of our luxury apartments in Owings Mills at the Residences at Brookside Commons. At David S. Brown Enterprises, LTD, we strive to make our residences worry-free so you can enjoy the amenities. Leave the details to us!
Regular Weekday Maintenance Service
The maintenance technicians at our luxury apartments in Owings Mills will make every effort to take care of service requests reported on weekdays before 3:00pm. Requests placed after 3:00pm and on holidays will be considered to have been placed the following business day at 8:00am. If you have a service request, call the leasing office at 410-363-2090 or email brookside@davidsbrown.com or fill out the Request Maintenance Form below.
To submit a routine service request, simply complete the open fields in the Request Maintenance Form above. The items marked with an asterisk are required for the form to be submitted to our Service Managers. (Submissions received after 3:00pm local time and on holidays will be considered to have been placed the following business day at 8:00am)
Emergency Maintenance
If you have a Priority (Emergency) Service Request, please call 410-363-2090 on the after hours answering service. See Emergency Maintenance List above to see what maintenance issues constitute emergency attention.
Day or night, exceptional help is just a phone call or internet connection away – we guarantee it!
Electronic Funds Transfer Form | Discontinuation Form | FAQs
This is a reliable and confidential way to have your rent and other applicable charges (water or other service fees) processed and paid from your bank account. With this program, your payment is electronically debited from your checking or savings account as a regularly scheduled payment. Click on the above link to download the Electronic Funds Transfer or the Discontinue Electronic Funds Transfer form.
Electronic Payment Saves Time & Money
Most people spend the equivalent of three days a year paying their bills, $85 in postage, $30 for checks and $100 in late fees!
Peace of Mind
You don’t need to worry about getting your rent check in on time or paying late fees. We take care of it for you.
As a resident of the Residences at Brookside Commons Owings Mills apartments, you may request the rental of our Grand Clubhouse for your private party. To submit a request for your event, please click on the link above or call the Leasing Office at 410-363-2090.
As a resident of the Residences at Brookside Commons apartments, you have the ability to transfer to another apartment within your current community or to another David S. Brown, LTD community during the term of your lease.
Call 410-363-2090
Emergencies
- Fire
- No electricity
- No hot water
- No plumbing or water throughout the entire apartment home
- Water flooding into the apartment
- From October 15 - April 15: Room temperature of at least 65º F. unless the outside temperature is below 0º F, then minimum room temperature shall be 60º F at all times. Temperature is measured 3 feet above the floor and 3 feet from exterior walls.
- Smoke alarms
- Clogged toilet (applies to apartments with one bathroom only)
- Sewer stoppage
- Refrigerator not working
- Situations where access to the apartment may be compromised (i.e. broken windows or broken locks)
- Lock Outs ($20 fee, paid directly to service personnel at time of entry)
*Due to high voltage, HVAC units will not be repaired during inclement weather or after dark.
Equal Housing Opportunity